Fleet Manager - East

Job

Pike Industries, Inc., a subsidiary and integral part of CRH, is a leading Highway Contractor and the largest producer of Hot Mix Asphalt and Construction Aggregates in New England. Pike has experienced continual growth over the years and currently employs nearly 1,000 people throughout NH, ME and VT. The dedication, knowledge, and quality workmanship of our employees is what makes the company such a great success.

The Driver-Fleet Manager (East) will directly oversee Pike drivers within their designated area (Maine & New Hampshire). The Driver-Fleet Manager will focus on trucking execution and customer service, utilizing Telematics and scheduling to drive performance. The selected candidate will possess the ability to develop and maintain a strategic plan for the delivery business that aligns with corporate objectives. The Driver-Fleet Manager role involves customer service, recruitment, retention, staffing, compliance, driver safety, and productivity training.

This position also requires demonstrating a professional, flexible attitude and strong organizational, written, and verbal skills.

• Drives Results:
  Consistently achieving results, even under tough circumstances.
• Cultivates Innovation:
  Creating new and better ways for the organization to be successful
• Attracts & Develops Talent:
  Attracting and selecting the best talent to meet current and future business needs. Developing people to meet both their career goals and the organization’s goals.
• Collaborates:
  Build partnerships and work collaboratively with others to meet shared objectives.
• Action Oriented:
  Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Resourcefulness:
  Securing and deploying resources effectively and efficiently.
• Manages Complexity:
  Making sense of complex, high quantity, and sometimes contradictory information to solve problems effectively.
• Customer Focus:
  Building strong customer relations and delivering customer‑centric solutions.
• Tech Savvy:
  Anticipating and adopting innovations in business‑building digital and technology applications.

• Manage driver’s performance.
• Directly supervise all drivers, including annual performance appraisals, hiring, discipline, training, and scheduling safety and mentor meetings.
• Daily coordination and scheduling with transportation department and dispatch.
• Monitor driver performance at the yard, plant, and on the job site. Provide leadership and direction to the driver workforce. Interpret and work effectively within the guidelines of the company charter.
• Assist with customer relations, i.e., concerns, issues.
• Ensure compliance with the DOT regulations and assist with audits as required.
• Daily coordination with dispatch manager for assistance in scheduling, driver conduct performance and attendance and apprenticeship programs.
• Communicating regularly with Foreman, Estimators & Project Managers to improve productivity and trucking efficiency.
• Follow‑up on delivery and driver complaints.
• Manage route plans to and from jobs and make sure internal and external drivers have all necessary information prior to driving to the job.
• Handle all property damage complaints associated with drivers and ensure proper reporting of incidents.
• Coordinate and resolve delivery access problems.
• Hired Hauler Recruiting.
• Coordinate and plan long term trucking needs with construction and plants.
• Investigate and coordinate with safety director regarding all driver related property damage and industrial injury accidents. Complete reports and take appropriate disciplinary action (warning letter, suspension, termination).
• Participate in accident review and learning teams.
• Responsible for job site evaluations.
• Proficient in technologies that manage performance and other KPI’s.
• Assist with customer service.
• Work closely to help meet customer needs.
• Help build a relationship between customers and drivers.
• Continuous communication with 3rd party sales and scales with a focus on delivery availability at facilities.

• Display a professional and courteous attitude to co‑workers, supervisors,…