Dispatcher, Transportation
Job in
South Berwick, York County, Maine, 03908, USA
Listed on 2026-07-02
Listing for:
P. Gagnon and Son, Inc
Full Time
position Listed on 2026-07-02
Job specializations:
-
Transportation
Delivery, Transportation & Logistics, Dispatcher, Transportation Manager
Job Description & How to Apply Below
WHY THIS ROLE MATTERS
Every propane delivery keeps a home warm, a farm running, or a business
operating without interruption. As a Dispatch Coordinator at P. Gagnon & Son,
you’ll be the nerve center that turns planning into dependability. Making sure
drivers, routes, and customers stay aligned so service happens safely,
efficiently, and on time. Your decisions directly impact customer trust and
day‑to‑day operational reliability across multiple states.
WHAT YOU’LL DO
You’ll coordinate propane deliveries for residential, commercial, industrial,
and agricultural customers, translating demand into clear, executable routes for
drivers. This role works closely with drivers, customer service, sales, and
operations to keep deliveries moving smoothly—even when weather, demand spikes,
or last‑minute changes arise.
Success in this role means drivers leave each morning with optimized routes,
customers know when to expect service, and operational data is accurate enough
to spot issues before they become problems.
WHAT YOU’LL ACTUALLY DO IN YOUR FIRST 30 DAYS
* Learn EDP's dispatch software, delivery workflows, and safety protocols while
shadowing experienced dispatchers
* Begin scheduling and adjusting delivery routes for a defined territory with
oversight
* Communicate directly with drivers to handle routine updates, delays, and
route changes
* Work with customer service to resolve delivery questions and document
outcomes accurately
WHAT SUCCESS LOOKS LIKE IN 90 DAYS
* Independently manage daily dispatch for assigned routes with minimal
escalations
* Optimize delivery schedules to reduce missed stops, re-routes, and overtime
* Maintain real-time delivery visibility and accurate dispatch records
* Consistently follow safety and regulatory requirements without reminders
MUST HAVE
* Prior experience dispatching deliveries or coordinating routes in a regulated
logistics or fuel environment
* Working knowledge of fuel distribution safety requirements and compliance
standards
* Ability to manage multiple delivery priorities at once without losing
accuracy
* Comfort working daily with dispatch software and Microsoft Office tools
* Clear, direct communication skills with drivers and internal teams
NICE TO HAVE
* Experience in propane, fuel, or energy distribution
* Familiarity with optimizing routes using delivery performance data
* Prior collaboration with customer service or operations teams
* Experience supporting both rural and metropolitan delivery areas
PAY & BENEFITS
Hourly pay: $25–$30, based on experience
* Medical, dental, and vision insurance (multiple plan options)
* HSA and FSA options
* 401(k) with company match
* Paid holidays and paid time off
* Tuition reimbursement
* $50,000 company-paid life and AD&D insurance
* Long-term disability (company paid)
* Employee Assistance Program (EAP)
* Voluntary supplemental life, short-term disability, and AD&D
* Propane discount
ABOUT OUR CULTURE
Our people take pride in doing reliable work that actually matters to customers’
daily lives. We’re straightforward, collaborative, and practical and we value
teammates who speak up, support one another, and care about getting things
right.
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