Gojek - District Sales Manager - Sulawesi; EJBN EI

About The Role

Ready to take the lead as our District Sales Manager? Join us in EJBN - EI (East Java Bali Nusra - East Indonesia), where you’ll spearhead a dynamic team of sales executives focused on merchant acquisition for our payment acceptance (GoPay) and point-of-sale system (Moka). Leveraging your exceptional team management skills and interpersonal communication, you’ll engage directly with our merchant-partners, gaining insights into their field experiences and challenges.

You'll tailor sales strategies to address their needs, streamline their operations, and drive growth. Your leadership will not only expand our merchant-partner network in the region but also ensure your team consistently meets and exceeds regional sales targets on time.

• Lead a dynamic team of 4 Team Leaders to succeed across our 3 key products, which are GMA (Payments acceptance through QRIS), Spiker (IOT enabled payment notifications) and Moka (point of sales system) across the regions of Sulawesi
• Ensure the consistent achievement of targets set by the company across different existing product lines as well as exciting upcoming products in the right way, ensuring sales SOPs and quality metrics are met
• Lead, coach, and mentor your team, empowering them to refine their acquisition skills and provide tailored solutions that address the specific pain points of our merchant-partners.
• Provide support to team members during negotiations and help address challenging questions from potential customers.
• Collaborate closely with the Region Head to plan and implement effective sales strategies which are tailor-made for the region
• Utilize various performance management tools to ensure the team consistently meets the input metrics (meetings) as well as output metrics (conversions).
• Able to present complex ideas in a simple way to team members and also problem solve in a structured manner by breaking down a large problem into small solvable parts and solving for each.
• Able to utilize data analysis tools like Excel/ Google Sheets/Data Studio to comprehend sales data, analyze it and derive actionable insights for the team from it. Utilize CRM, Google Workspace, and Data Studio to monitor progress and deliver on sales targets.

• 7+ years of overall solid sales experience including 3+ years leading a multi-tier sales team (Manager of team managers) consistently achieving targets in assigned roles
• Excellent negotiation and communication skills to achieve merchant acquisition & retention targets, and to collaborate with partners and colleagues of all levels
• Strong leadership experience to lead, mentor, and grow a high-functioning team
• Comfortable working at a fast speed in a dynamic environment and thus ready to work out of the comfort zone frequently, hence prior experience working at a startup or tech company is a plus
• Experience and comfort of launching a new market for existing products or launching new products in existing markets
• Knowledge of how to set up a new market, creating areas and sub areas inside a city for better coverage, planning manpower hiring requirements and execution.
• Experience of working in a distribution centric role in Prepaid telecom, FMCG & similar industries with working knowledge of Permanent Journey Plans, Route Mapping, Sector wise & beat wise working to ensure basics of leading a disciplined sales force

In the Offline Merchants team, we consistently strive to implement solutions that allow our merchant partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience through product innovation and integration with the rest of the Gojek ecosystem.

Our portfolio of products includes merchant-facing solutions that aid our subscribed merchant partners in their sales operations. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leaders need the flexibility to experiment and iterate fast. With that in mind, as the sales team, we introduce and educate potential customers on how…