Enterprise Client Admin & Strategic Enablement Partner

About the Enterprise Client Group (ECG)

The Enterprise Client Group (ECG) is Vanguard’s dedicated team of Relationship Executives and Strategists focused on serving our largest and most strategically important clients—plan sponsors, intermediaries, wealth managers, and service providers. ECG operates at an enterprise level, connecting capabilities across divisions, surfacing firm-wide opportunities, and removing barriers to collaboration to deliver a seamless, integrated experience to clients.

The Strategic Enablement team sits at the heart of ECG’s mission, driving strategic initiatives and supporting high-impact client engagements. This group works closely with senior leaders and cross-functional teams to turn client priorities into actionable outcomes, facilitate executive readiness, and ensure that Vanguard’s most important clients benefit from our best thinking and capabilities.

• Serve as a connective partner across multiple administrative teams at Vanguard, coordinating seamlessly with other admins to support shared leaders, client engagements, and enterprise initiatives, even when ownership or decision rights are unclear.
• Navigate ambiguity with confidence—proactively clarifying next steps, escalating appropriately, and ensuring work moves forward without friction or duplication.

• Manage complex calendars and meeting logistics for senior leaders and client‑facing teams, including scheduling across time zones, securing meeting space, coordinating attendees, and tracking participation.
• Support high‑touch client events and visits, including reserving meeting or visit space, ordering catering, coordinating A/V and room setup, and managing day‑of logistics to deliver a polished client experience.
• Partner with facilities, food services, security, and technology teams to ensure events run smoothly.

• As needed, coordinate end‑to‑end travel logistics, including booking flights, trains, hotels, ground transportation, and ensuring compliance with Vanguard travel policies.
• Submit and track travel and business expense reports accurately and on time, resolving issues proactively.

• Monitor office supplies and related expenses; support basic budget or spend tracking as needed.
• Contribute to special projects and evolving team needs in a fast‑moving, enterprise environment.

• Minimum of three years administrative or secretarial experience, preferably in a medium to large size department in a corporate setting.
• Education:
  
  High school diploma or an equivalent combination of training and experience;
  Associate degree or related degree preferred.

Vanguard is not offering visa sponsorship for this position.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.