Communication Consultant

Responsibilities:

• Represent Vanguard’s participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings.
• Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best‑in‑class approach.
• Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes.
• Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies. Identify trends for future application.
• Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants.
• Leverage Vanguard’s proven communication best practices to engage participants.
• Participate in special projects and perform other duties as assigned.

• Minimum five years of related work experience, including strong experience engaging with external clients and/or senior, influential stakeholders, with demonstrated executive presence (B2B preferred).
• Experience/familiarity with the 401(k) recordkeeping business preferred.
• Undergraduate degree or equivalent combination of training and experience.

Vanguard is not offering visa sponsorship for this position.