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Operations Manager

Regional Service Excellence Leader

Job in Manado, Indonesia
Listing for: Xlaxiata
Full Time position
Listed on 2026-02-15
Job specializations:
  • Business
    Operations Manager
Job Description & How to Apply Below
A telecommunications company in Sulawesi Utara is seeking a dedicated service excellence manager. The role focuses on ensuring customers receive top-tier service and support. Responsibilities include monitoring service performance, developing enhancement strategies, and leading training programs for staff. The successful candidate will drive continuous improvement, ensure regulatory compliance, and communicate insights to senior management. This position requires strong analytical skills and a commitment to service excellence.
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