Service Technician - RCT

Responsibilities

• Maintenance and Repair
  • Perform scheduled and unscheduled maintenance to keep equipment/systems in optimal condition.
  • Troubleshoot, diagnose, and repair mechanical, electrical, and hydraulic problems on heavy machinery.
  • Conduct quality checks after repairs to confirm proper functioning.
• Equipment Inspections
  • Perform regular inspections to identify wear, damage, or other issues.
  • Maintain accurate records of equipment conditions and report significant findings.
  • Recommend necessary repairs or part replacements based on inspection outcomes.
• Documentation and Reporting
  • Complete pre‑start inspections and necessary SHEQ documentation before activities.
  • Keep thorough records of maintenance work, repairs, and part replacements.
  • Document diagnostic findings and submit accurate reports to supervisors.
  • Update maintenance logs and track equipment usage for accurate scheduling.
  • Complete time sheets and leave entries in the absence database before payroll processing.
• Inventory and Parts Management
  • Monitor and manage inventory levels of spare parts and tools.
  • Coordinate with the inventory team to order parts and minimize downtime.
  • Ensure proper storage and handling of tools and parts.
• Technical Support and Training
  • Provide technical support and guidance to equipment operators.
  • Participate in training sessions on new repair techniques and technologies.
  • Share best practices with the team.

• Education and Experience
  • Diploma / SMK in Electrical (Low Voltage), Electronics or Mechanical or equivalent field‑service experience.
  • Strong understanding of RCT products and applications.
  • Proven track record in installation, servicing and field repair.
• Automation & Control Systems
  • Understand PLCs, HMIs, SCADA, sensors, actuators and control logic used on heavy equipment.
• Electrical & Instrumentation Systems
  • Know low‑voltage electrical systems, motor control circuits, drives and instrumentation.
• Diagnostics and Troubleshooting
  • Use diagnostic tools to find and fix faults; read schematics, drawings, I/O lists and manuals.
• Safety Standards
  • Apply electrical and automation safety rules and work safely on automated systems in mining environments.
• Preventive Maintenance
  • Inspect, test and maintain systems to prevent unplanned downtime.
  • Repair components and perform configuration or parameter changes on control systems.
• Advanced Diagnostic Skills
  • Identify root causes of faults using instruments, software diagnostics and logical methods.
• System Operation Knowledge
  • Understand operation of automated equipment to test, validate and return systems to service safely.
• Attention to Detail
  • Ensure precision to avoid safety or system failures.
• Time Management
  • Prioritize tasks to minimize downtime and production impact.
• Computer Skills
  • Competent with Microsoft Office (Excel, Word) for reporting and documentation.
• Communication Skills
  • Communicate effectively in Bahasa and English, explaining technical issues clearly.
• Driving Capability
  • Drive a light vehicle and hold a valid license.

Service Level 2 (SL2) – Automation / Electrical Specialist.