Senior Claims Reconciliation Officer

Key Responsibilities/What You Do

• Oversee the end-to-end claims reconciliation process to ensure accuracy and completeness.
• Identify and resolve discrepancies between claims payments and receivables.
• Analyze reconciliation data to identify trends, patterns, and areas for improvement.
• Generate and present detailed reports on reconciliation performance and discrepancies to senior management.
• Utilize data analysis tools and software to enhance the accuracy and efficiency of the reconciliation process.
• Collaborate with internal teams such as claims processing, finance, BD and MPM to ensure seamless reconciliation operations.
• Communicate with external stakeholders, including insurers, clients, and providers, to resolve reconciliation issues.
• Maintain strong relationships with all stakeholders to facilitate effective collaboration and communication.
• Provide leadership, guidance, and mentoring to the claims reconciliation team.
• Continuously evaluate and improve reconciliation processes and procedures to increase productivity and accuracy.
• Ensure all claims reconciliation processes comply with internal policies, external regulations, and industry standards.
• Provide guidance and support to junior claims reconciliation officers, fostering a collaborative and productive work environment.
• Other Ad hoc duties as required

Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use

• Bachelor’s degree in any Medical field, Finance, Business Administration, Insurance, or a related field preferred.
• Minimum of 3-5 years of experience in claims reconciliation, accounting, or a related field.
• Proven track record of successful reconciliation management and discrepancy resolution.
• Experience in a leadership or senior analytical role.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in data analysis tools and reconciliation software.
• High level of accuracy and attention to detail.
• Ability to lead, mentor, and motivate a team.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Legally permitted to work in the country of operations.
• Hybrid working option available as per business requirements.

Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands:
Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative…