Business Process Re-engineering Specialist

Roles and Responsibilities

• Document the as-is state of the service or system that the business owner provides
• Define and analyze the as-is state of the service or system to depict the issues faced by stakeholders
• Propose business solutions that represent the future state of the service or system
• Develop and document a detailed understanding of user workflow and elicit business requirements
• Document system's requirements
• To work with the project manager, development, and quality assurance teams to help plan and define sprints to deliver the prioritized requirements
• Provide inputs projecting to the scope and develop wireframes for the proposed solutions
• Able to define the lifecycle, deliverables, and tasks that should be included in the business analysis process
• Able to effectively communicate, both written and verbal, in Arabic and English languages
• Able to select the right tools for each phase of the analysis processes: brainstorming, benchmarking, data flow diagram, process modelling, prototyping
• Possess technical writing skills to create User Stories, Business Requirements Documents, Functional and Non-Functional Specifications Documents, and business process/data flows

• Minimum experience of 5 years in the business process reengineering field
  - Public Sector projects preferred.
• Experience in project management, Project Management Professional (PMP) certification is a merit.
• Successful track record in the field of process modelling
• Business Process Management certification is a merit.
• IT-related bachelor’s degree – Masters is a merit.
• Arabic-English fluency is a must (verbal and written).
• Technical writing skills:
  User Stories, Business Requirements Documents, Functional and Non-Functional Specifications Documents, and Business Process/Data Flows.
• Able to use MS Visio
  - PowerPoint – Word – Excel