Account Manager - Transfer Agency - AVP

Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross‑jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion.

Location:

Bahrain/Manama
Department:
Operations, Transfer Agency

Employment Type:

Full Time

• AML screening to ensure investor compliance with money laundering
• All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.)
• Collection and Identification of Beneficial Owners and Shareholders
• Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)
• PEP identification and Reporting Registration and Static Data
• Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.
• Distribute Investor Communications/mailings via manual email, portal or system generated
• Dealing & Cash:
• Receive and Process Subscriptions, Redemptions, Transfers, and Switches
• Approve bank information for wires
• Match money received to money in the bank

• Reconcile money movements related to subscriptions, redemptions, switches and distribution
• Investigate reconciliation breaks
• Chase for missing monies related to partial or unsettled payments
• Ensure custodians / distributors are all reconciled by the end of each month

• Client Reporting via e‑mail or system generated or Portal (PFS Paxus, Apex Connect, E‑front, Investment Café)
• Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
• Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors / Investment Managers
• Custodian / distributor reporting:
  Fund settle CNs, access to accounts for Clear Stream, Allfunds and more
• Family Office reporting:
  Updating FO investor accounts Tax, FATCA/CRS:
• Collection of relevant FATCA/CRS forms
• TIN and GIIN verification
• Tax declaration collection
• Defining tax status of every investor in system  3

• Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
• Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls
• Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage
• Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
• Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed
• Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.
• Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met
• Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV
• Responsible for Fund audits in relation to any TA related PBC requirements
• Have a good command on the English language and possess good written and communication skills.…