Account Manager Transfer Agency

The Apex Group was established in Bermuda in 2003 and is one of the world’s largest fund administration and middle‑office solutions providers. We seek a dedicated professional to support our global fund servicing operations.

• Act as a primary point of contact for fund investors, managers and internal teams on fund documentation, investor registries and AML/KYC processing.
• Apply knowledge of AML/KYC laws, guidelines and Apex’s policies to all processes.
• Support all Transfer Agency functions, including investor onboarding, share‑registry dealing, Metrosoft screening, payments, and FATCA/CRS filings.
• Coordinate with operations and CRM teams to ensure timely completion of tasks.
• Understand fund structures (share classes vs. series) and publish accurate NAVs to pricing vendors such as Bloomberg, Refinitiv and Morning Star.
• Manage accounting aspects of subscriptions, redemptions and distributions, and release investor communications per procedure.
• Maintain relationships with the FA team and update workflow procedures for NAV inclusion.
• Oversee fund audits and PBC requirements related to Transfer Agency activities.
• Read and comment on TA‑related aspects of a Fund PPM; coordinate with the Corporate Secretary for waivers and board resolutions.
• Track assigned funds, timelines, documentation and related processes, prioritising tasks to meet deadlines with high attention to detail.
• Participate in special projects, such as automation, enhanced controls, system testing and client research.

• 5–7 years of relevant experience, including a minimum of 3 years in a Transfer Agency role.
• Strong understanding of AML/KYC regulations in the MENA region, CIMA, and Apex policies.
• Knowledge of Bermuda and BVI AML/KYC laws is an advantage.
• Proficiency in English; written and spoken Arabic is a plus.
• Excellent written communication, email etiquette and client‑service skills.
• Basic accounting knowledge and ability to interpret fund pricing and NAV calculations.

• High visibility within a rapidly growing organisation.
• Dynamic, fast‑paced team with the impact on revenue and sales pipeline.
• Opportunity to work across a global product line and drive process innovation.
• Open environment that encourages innovation, automation and continuous improvement.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio‑economic responsibilities for dependants, physical or mental disability. All hiring decisions are based on skills, qualifications and experience. We measure our success as a business not only by delivering great products and services but also by the positive impact on people, society and the planet.

We are a direct‑sourcing model. Unsolicited CVs from recruitment agencies will not be accepted for this position.