Director of Housekeeping

Director of Housekeeping at Sofitel

Location:

Manama, Capital Governorate, Bahrain

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

• Oversee the Housekeeping operations, including the Laundry ensuring hotel standards and procedures are fully known and followed.
• Ensure all rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
• Ensure flower decorations in rooms and public areas are always maintained as per the required standards.
• Ensure upkeep of all front of the house areas, including the hotel entrance.
• Ensure upkeep of all designated back of the house areas.
• Maintain appropriate stock levels for smooth operation of Housekeeping and Laundry and approve requisitions accordingly.
• Record and schedule inventories of linen, uniforms and other applicable items.
• Engage with different suppliers and contractors.
• Oversee Pest Control service; jointly with the Stewarding Manager and Chief Engineer establish Pest Control schedules.
• Implement housekeeping related HACCP procedures.
• Participate in sustainable development and apply energy and waste management.
• Monitor cost control and suggest saving programs.
• Ensure all linen and uniform management and handling procedures are respected.
• Supervise and control Lost and Found, maintain records and mail packages to clients.
• Be aware of all VIPs visiting or staying in the hotel; personally inspect VIP rooms.
• Make regular room and public area inspections with the Engineering Department on deviations from standard set‑ups and maintenance; follow up on Out of Order and Out of Service rooms.
• Other duties as assigned.

• At least 5 years of experience in a luxury hospitality setting.
• Proven track record of leading, mentoring and developing a diverse housekeeping team.
• Experience in developing and implementing housekeeping policies, procedures and standards to ensure exceptional service and guest satisfaction.
• Ability to collaborate with other departments to ensure seamless operations and address any housekeeping‑related issues.

Our Commitment To Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5‑star luxury hotel with 262 rooms & suites, including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurants & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council countries.

Director

Full‑time

Management and Manufacturing

Hospitality

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