Receptionist, Hospitality ​/ Hotel ​/ Catering

Sofitel Bahrain Zallaq Thalassa Sea & Spa

is looking for a professional and guest-focused Receptionist to join our Front Office team.

• Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.
• Handle check-in, check-out, room reservations, and guest inquiries efficiently.
• Process payments and maintain accurate guest records.
• Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.
• Handle telephone calls, emails, and guest correspondence professionally.
• Maintain Front Office standards in line with Sofitel and Accor brand expectations.
• Ensure confidentiality of guest information and compliance with hotel procedures.

• Previous experience as a Receptionist or Front Office Agent in a hotel environment.
• Knowledge and hands-on experience with Opera Cloud is mandatory.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a passion for hospitality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good command of written and spoken English. Additional languages are an advantage.
• Flexibility to work shifts, including weekends and public holidays.

Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus four watervillas, which encompass one grand Royal Suite, six themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts six distinctive restaurants and three bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi.

Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into three sections), Al Nasreya Hall, five dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.