Front Office Receptionist

Company description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart.

Join us and become a Heartist®.

What you will be doing:

• Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel.
• Register and process check-in for all arrivals.
• Handle guest check-outs efficiently and professionally.
• Update guest information in the computer after a complete check-in.
• Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.

• Proven work experience as a receptionist, front office representative, or similar role in the hotel industry.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time management skills, with the ability to prioritize tasks.

• Work as a team player.
• Experience in a 3- to 4-star hotel in the same position.