Shift Manager

• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively and collaboratively as part of a team

Skills:

Excellent multitasking ability.

Problem-solving skills.

Interpersonal relationship skills.

Strong leadership ability.

Organizational skills.

Roles and Responsibilities:

• The Shift Manager has the responsibility to train and support new Juicers in their team
• The Shift Manager will get basic knowledge and understanding of stock handling and will support with weekly counts, re-counts and support the Bar Manager.
• Support the Bar Manager to achieve daily, weekly, and monthly sales targets and other tasks communicated by the Bar Manager and Market Management.
• Training new Juicers in all JQ Modules from E-Campus, ensuring strong brand and operational standard BTC.
• To maintain and ensure Daily Concept Workflow and usage of Trail, to ensure a controlled and stable daily SOP and high standard for cleanliness within the bar.
• Achieving a good understanding of basic stock handling and supporting the bar
• Handling and take care of guest complaints, communicated by online channels, in-store complaints and informed by the Market Management.