The General Manager – Operations is responsible for providing executive leadership and strategic direction across all manufacturing and operational functions of the organization. This role carries full accountability for operational performance, manufacturing excellence, financial results, workforce leadership, safety, quality, customer satisfaction, and long-term business growth.
The position is responsible for leading a large-scale manufacturing operation by developing and executing operational strategies that maximize productivity, improve profitability, optimize assets, and enhance customer service while maintaining world-class standards in quality, safety, and operational excellence.
The successful candidate will be an accomplished manufacturing executive with extensive experience leading complex industrial operations, driving transformational change, and developing high-performing teams within a continuous manufacturing environment.
The General Manager – Operations is accountable for the overall management and performance of the manufacturing facility, ensuring alignment with the organization's strategic objectives while achieving operational excellence across all business functions.
The role oversees Production, Engineering, Maintenance, Planning, Procurement, Supply Chain, Warehousing, Quality, Health & Safety, and other operational support functions to ensure the efficient delivery of business objectives.
The position is expected to drive continuous improvement initiatives, optimize operational efficiency, lead capital investment projects, implement digital transformation initiatives, and build a high-performance organizational culture that supports sustainable business growth.
Key ResponsibilitiesThe General Manager – Operations shall:
- Develop and implement the overall operational strategy in alignment with corporate objectives.
- Provide executive leadership across all manufacturing and operational functions.
- Establish annual operational objectives and monitor business performance.
- Drive a culture of operational excellence, accountability, innovation, and continuous improvement.
- Ensure alignment between operational priorities and long-term business strategy
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