Sous Chef

Position Purpose

To support the Head Chef in successfully managing the kitchen and stewarding processes and to ensure optimal cash profit from safe, high‑quality meal production in their areas of responsibility.

• Come to work every day with a smile.
• Be a reliable and motivated member of the Food Operations team and a role model for others.
• Communicate clearly and constructively with other team members to help deliver great guest experiences at the hotel.
• Replace the Head Chef during their absence as the leader of the Kitchen & Stewarding Operations and manage the department in all aspects with full accountability.
• Support the Head Chef in leading and developing all members in the food operations department.
• Assist the Head Chef in recruiting and selecting new Food Operations team members.
• Always deliver ‘fair share’ in team tasks and support colleagues whose workload may temporarily be heavy.
• In regular departmental leadership meetings, update HOD and/or Team Leader on performance and progress of assigned coaches and suggest development opportunities.
• Give praise to high performers on your shifts and show recognition on the spot.
• Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to continuous improvement.
• Be aware of planned team meetings and learning sessions and attend as required.
• Volunteer to participate in company campaigns like Travel with Purpose or TM committees.
• Execute any other duties as assigned by the Chief Host & Food Operations Manager.

• Be responsible for the management of the assigned kitchen & stewarding area(s) on your shift and the entire kitchen in the absence of the Food Operations Manager.
• Prepare hot and cold food menu items and oversee the preparation of food in assigned kitchen areas during assigned shifts.
• Assist the Head Chef in managing food cost and food waste mindfully.
• Ensure that all assigned kitchen work areas can deliver the pre‑service and service tasks effectively & efficiently, to required standard, and in line with HACCP standards.
• Visually check food quality produced during assigned shifts, personally deliver some orders to guests and actively ask for feedback.
• Assist the Head Chef in designing the menu and proactively contribute innovative ideas to continuously improve the F&B guest experience.
• Assist the Head Chef in overseeing cleanliness and sanitation in all kitchen & stewarding areas.
• Help ensure that all team members in Food Operations understand their purpose and are fully equipped with the tools, skills, behaviours and knowledge required to deliver high‑quality and efficient meal production.
• Train new Food Operations TMs on processes, products and meal production as per guidance of the Food Operations Manager.
• Hold pre and post‑shift briefs with the Food Operations team and apply learning during the next shift.

• Relevant qualifications for this role.
• Excellent planning and organizing skills.
• Ability to multi‑task and meet deadlines.
• Strong supervisory skills.
• A current, valid, and relevant trade qualification (proof may be required).
• A creative approach to the production of food.
• Positive attitude.
• Good communication skills.
• Ability to work under pressure.
• Ability to work on own or in teams.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in a similar role.
• Passion for producing high‑quality food.
• Knowledge of current food trends.
• Proficiency with computers and computer programs, including Microsoft Word, Excel, and Outlook.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

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