Sales Development Representative (SDR

The Sales Development Representative (SDR) is a junior, entry-level role within Virtu Thinko’s sales function. This role is designed for a motivated and disciplined individual who is eager to build a career in technology sales. The SDR’s primary responsibility is to call prospective clients, introduce our solutions, qualify interest, and book discovery meetings for the sales manager. The role also covers daily CRM maintenance and supporting the preparation of client proposals.

Initial product focus will be on security awareness training and email security, with progression to additional solutions as the SDR’s product knowledge develops.

• 1. Outbound Calling & Client Qualification
• Call prospective clients daily from Virtu Thinko’s existing database for cross-selling
• Call and prospect new clients.
• Identify the correct decision maker within each target organisation
• Qualify prospect interest based on defined criteria provided during training
• Book discovery meetings for the sales manager with qualified prospects
• Follow up consistently with all prospects until a clear outcome is reached
• 2. CRM Management
• Log all calls, outcomes, and follow-up actions in CRM on the same day without exception
• Keep all contact and account records accurate and up to date
• Update deal stages and flag opportunities requiring follow-up
• Maintain pipeline records aligned with the sales manager’s reporting requirements
• 3. Proposal Support
• Assist in preparing proposals, ensure formatting, styling, and layout are clean and consistent before submission
• Support the sales manager in preparing and finalising client-facing documents as required.

• Strong verbal and written communication skills in both Arabic and English
• Clear, pleasant voice and Confident and clear phone manner with the ability to engage professional stakeholders
• Organised and disciplined in managing daily tasks and follow-up
• Proficient in Microsoft Office, particularly Word and Excel
• Able to follow a structured process and apply feedback quickly
• Willing to learn and grow within a fast-paced sales environment
• Hardworking, with a strong work ethic
• Nice to Have
• Comfortable using AI tools for research, drafting, and day-to-day productivity

• 0–2 years of experience in any customer-facing, administrative, or communication role
• Prior experience in data entry, reception, public relations, or telemarketing is an advantage
• Cybersecurity background is an advantage,

• Bachelor’s degree (business, marketing, IT, or related field), minimum GPA 3.0 / 4.0