Master Diagnostic Technician

Job Overview

We are seeking a seasoned and detail-oriented professional with 5 to 7 years of proven experience to join our team. In this role, you will play a critical part in driving operational efficiency, managing key projects, and ensuring seamless execution of daily responsibilities. The ideal candidate is a proactive problem-solver with a solid educational foundation and a track record of reliability and excellence in their field.

• To perform all work assigned quickly, economically and to company and manufacturer’s standards.
• To advice workshop team leader if additional work is required on a vehicle and seek his assistance and authority in the rectification of faults.
• To supervise and assist with the training of any apprentice when requested by senior technician or service executive.
• To maintain a high level of competence for the work to be undertaken by undergoing on side training, attending courses at suppliers and manufacturer’s and reading technical bulletins as required.
• To discuss with customers, problems with the vehicle as requested (total involvement)
• To ensure the company image of professionalism and quality of service is maintained when dealing with customer
• To maintain equipment, protective clothing and work areas in a clean, tidy and safe condition.
• To assist management with the introduction of new methods of work designed to improve efficiency.

• Minimum of 5 to 7 years of progressive experience in a similar role or industry.
• Possession of a Diploma or any relevant vocational certification/degree in a related field.
• Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills to collaborate across teams.
• Proven problem-solving capabilities and a strong attention to detail.
• Proficiency in relevant software, tools, or platforms standard to the industry.