Routine Maintenance and Installation Perform regular maintenance inspections testing and installation of AV equipment to ensure reliable operation and minimize equipment failures Event Setup and Operations Set up test operate and dismantle AV equipment for meetings weddings conferences banquets entertainment and special events to ensure smooth event execution Troubleshooting and Emergency Response Respond promptly to AV faults and technical issues identify problems and carry out necessary repairs or corrective actions to minimize disruption to guests and events Guest and Event Support Provide professional technical support for VIP guests meetings conferences weddings and special events while ensuring a high level of guest service Documentation and Reporting Maintain accurate records of equipment maintenance repairs and technical issues and report major faults or service requirements to the Engineering Supervisor Inventory and Equipment Control Properly store maintain and monitor AV equipment accessories and spare parts while ensuring accurate inventory and timely replacement of required items Coordination and Teamwork Coordinate with Events Banquets Entertainment IT Engineering and external suppliers to ensure all AV requirements are completed accurately and on time Preventive Maintenance and Reliability Conduct planned preventive maintenance and regular equipment checks to identify potential problems early and maintain reliable AV operations Safety and Compliance Follow all resort safety fire electrical and operational procedures to ensure safe AV operations and a clean organized working environment Training and Development Attend departmental briefings and technical training to maintain current knowledge of AV equipment technology safety procedures and industry practices Operational Support Provide technical assistance during major events emergencies and special functions and remain available for shifts weekends public holidays and events as required Professional Standards Maintain professional conduct appearance and service standards while supporting the Engineering team and carrying out other duties assigned by management
Requirements- Experience:
Minimum 2 years of relevant AV experience, preferably in a luxury hotel, resort, hospitality, or high-end events environment.
Education:
Diploma, certificate, or relevant technical qualification in Audio Visual Technology, Electronics, Electrical Engineering, IT, or a related field is preferred. Technical Knowledge:
Good knowledge of professional audio, video, lighting, projection, LED displays, presentation systems, and related AV equipment. Event
Experience:
Proven experience in setting up and operating AV systems for conferences, weddings, banquets, meetings, entertainment, and special events. Troubleshooting
Skills:
Good understanding of AV troubleshooting, preventive maintenance, basic repairs, equipment handling, and fault diagnosis. Electrical Safety:
Knowledge of electrical safety, AV installations, cabling, connections, and safe equipment handling procedures. AV Systems:
Familiarity with video conferencing systems, LED screens, projectors, sound systems, mixers, amplifiers, microphones, digital displays, and AV control systems. Problem-Solving:
Strong attention to detail with good analytical, troubleshooting, and problem-solving abilities. Ability to Work Under Pressure:
Able to respond quickly and effectively to technical issues during live events and guest activities. Communication
Skills:
Good communication and interpersonal skills with the ability to work effectively with guests, colleagues, management, and external suppliers. Language:
Good command of written and spoken English. Flexibility:
Willing…
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