Busser - Tipped Rotation - Miller's Smorgasbord Restaurant

Overview

Busser - Tipped Rotation - Miller's Smorgasbord Restaurant (Food Services)

Serving Lancaster County Since 1929. Our ongoing success comes from our excellent staff and solid management team dedicated to an exceptional guest experience. We are seeking outstanding team members who take pride in their work and ownership of the position to ensure we provide a friendly guest experience.

What we expect from you: A friendly, professional demeanor toward coworkers and guests; self-starter who owns the responsibilities of the role; reliable to show up on time for every shift; dedication to our values of diversity, integrity, excellence, accountability, community, and FUN.

What we offer:

Competitive pay; excellent benefits package and employee perks; unlimited employee referral bonuses; opportunities to work in other units within the hospitality group; growth opportunities; a work-to-live environment.

Our Mission:
Make people feel valued. Our Values:
Diversity, Integrity, Excellence, Accountability, Community and FUN.

Position Summary:

The Miller's Smorgasbord Busser position is responsible for expediting and clearing tables and ensuring a warm and friendly dining experience in a fast-paced buffet-style restaurant on weekdays, weekends and holidays. You will work closely with servers to maintain table service throughout the dining experience. Potential earnings for this rotation position are $20 to $25 per hour based on actual earnings (not guaranteed).

• Busser (Tipped position $2.83/hour plus tips):
  Remove dishes and other items from tables after the meal; clean and prepare tables for new guests according to company standards; perform cleaning side work; complete service paperwork; support waiters and kitchen staff as needed.
• Buffet Attendant (Non-tipped):
  Rotate food using oldest items first; maintain a clean and sanitary buffet area with proper food handling, storage and sanitation; assist team members with buffet bars; communicate with kitchen when more food is needed; greet and assist guests; ensure food items are stored properly per health regulations; clean and sanitize areas and equipment; interact with guests with a warm welcome and gratitude;
  
  ensure equipment is turned off at shift end; attend required meetings; perform other duties as requested.
• Host/Hostess (Non-tipped):
  Greet and seat guests; manage waiting list and floor plan; track table status; provide wait times; ensure a positive dining experience; perform other duties as assigned.

• Must be age 16 or older
• Physical stamina to lift and carry heavy items; ability to work weekends, evenings and holidays
• Ability to follow safety protocols
• High energy and stamina; ability to stay calm and work under pressure
• Strong verbal communication and excellent customer service
• Ability to read menus, safety documents, and other work-related documents
• Table teamwork orientation and organizational skills
• Ability to read and write; time management and attention to detail
• Knowledge of workplace safety and emergency procedures