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Family Services Specialist II

Job in Manassas Park, Prince William County, Virginia, USA
Listing for: Virginia-Department-of-Social-Service
Full Time position
Listed on 2026-09-14
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Child Development/Support, Child Protection
Salary/Wage Range or Industry Benchmark: 52000 - 67000 USD Yearly USD 52000.00 67000.00 YEAR
Job Description & How to Apply Below

Family Services Specialist II

This essential position supports the well-being of older adults, incapacitated individuals, and children/youth involved in welfare programs. The Family Services Specialist II develops and implements individualized service plans using professional casework methods across Adult Protective Services (APS), Child Protective Services (CPS), Foster Care, and Adoption.

Responsibilities include conducting APS and CPS intake, assessing situations, and determining appropriate responses or referrals. The Family Services Specialist II participates in an on-call rotation, responds to emergencies related to APS, CPS, Foster Care, and Adoption, including after hours, weekends, and holidays, and provides emergency shelter support during disasters and natural emergencies.

Employees may specialize in one or more program areas or support multiple areas based on agency needs. The Family Services Specialist II performs thorough assessments, provides direct services independently, and seeks supervisory guidance when appropriate.

Accurate documentation and compliance with all local, state, and federal regulations are required. This role demands professionalism, a positive attitude, and strong teamwork skills. Effective communication and collaboration with agency staff and community partners are essential for delivering comprehensive client support.

Essential Functions:
  • Provide case management services for children/youth;

  • Conduct monthly face-to-face visits with child/youth in foster care;

  • Document monthly face to face visits, structured decision-making tools, and mandated screens (court, and if applicable education, independent living, etc.) in OASIS;
  • Secure funding for needed services through the Family Assessment and Planning Team (FAPT) process;
  • Meet with supervisor regularly to address case direction, services, and needs;
  • Complete Medicaid and Title IV-E redeterminations;
  • Maintain and document regular contact with foster care children/youth, community partners, parents, relatives, and providers via face-to-face, e-mail, or phone;
  • Develop, transcribe, and submit service plans and reviews;
  • Represent the Department in court proceedings, including interpreting laws, filing petitions, compiling evidence, preparing court reports, and testifying;
  • Provide or arrange transportation for each foster care case for visitation, appointments, school, and related activities;
  • Use creative strategies to intervene with varied client populations;
  • Coordinate with peers and community partners to develop plans of service that address the social, health and emotional needs of clients
  • Provide specialized casework services to assist clients in addressing and resolving emotional and environmental challenges;
  • Collaborate with public school systems to meet educational needs of foster children/youth;
  • Provide immediate response to Child Protective Service (CPS) and Adult Protective Service (APS) complaints and/or case crises during regular working hours and as part of an on-call rotation;
  • Provide crisis intervention services to foster children/youth and their families;
  • Guide case planning in accordance with local, state, and federal regulations, and review policy changes upon implementation; and
  • All other duties as assigned.
  • Essential Knowledge, Skills, and Abilities:

    Knowledge, skills, and abilities necessary to provide fair, consistent, and effective services to individuals and families from diverse backgrounds, in accordance with local, state, and federal laws and department policies. Knowledge of normal and abnormal human behavior, child development, and various psychotherapy modalities. Knowledge of social work principles, ethics, human behavior, and group dynamics. Knowledge of loss and grief, family dynamics, and family systems.

    Knowledge of mental illness and intellectual disabilities in adults and children/youth. Knowledge of family engagement tools and techniques.

    Ability to collect and analyze data and work independently. Ability to interpret laws, policies, and regulations concerning child/youth welfare. Ability to develop appropriate permanency plans. Ability to facilitate meetings and collaborate with community partners. Ability to communicate clearly and effectively, both verbally and in writing, with professionals and the public. Ability to work effectively in both field and office settings.

    Represents the full performance level responsible for developing and implementing individualized service plans involving the application of casework methods…

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