Family Services Specialist II
Listed on 2026-09-14
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Social Work
Family Advocacy & Support Services, Human Services/ Social Work, Child Development/Support, Child Protection
Family Services Specialist II
This essential position supports the well-being of older adults, incapacitated individuals, and children/youth involved in welfare programs. The Family Services Specialist II develops and implements individualized service plans using professional casework methods across Adult Protective Services (APS), Child Protective Services (CPS), Foster Care, and Adoption.
Responsibilities include conducting APS and CPS intake, assessing situations, and determining appropriate responses or referrals. The Family Services Specialist II participates in an on-call rotation, responds to emergencies related to APS, CPS, Foster Care, and Adoption, including after hours, weekends, and holidays, and provides emergency shelter support during disasters and natural emergencies.
Employees may specialize in one or more program areas or support multiple areas based on agency needs. The Family Services Specialist II performs thorough assessments, provides direct services independently, and seeks supervisory guidance when appropriate.
Accurate documentation and compliance with all local, state, and federal regulations are required. This role demands professionalism, a positive attitude, and strong teamwork skills. Effective communication and collaboration with agency staff and community partners are essential for delivering comprehensive client support.
Essential Functions:Provide case management services for children/youth;
Conduct monthly face-to-face visits with child/youth in foster care;
Knowledge, skills, and abilities necessary to provide fair, consistent, and effective services to individuals and families from diverse backgrounds, in accordance with local, state, and federal laws and department policies. Knowledge of normal and abnormal human behavior, child development, and various psychotherapy modalities. Knowledge of social work principles, ethics, human behavior, and group dynamics. Knowledge of loss and grief, family dynamics, and family systems.
Knowledge of mental illness and intellectual disabilities in adults and children/youth. Knowledge of family engagement tools and techniques.
Ability to collect and analyze data and work independently. Ability to interpret laws, policies, and regulations concerning child/youth welfare. Ability to develop appropriate permanency plans. Ability to facilitate meetings and collaborate with community partners. Ability to communicate clearly and effectively, both verbally and in writing, with professionals and the public. Ability to work effectively in both field and office settings.
Represents the full performance level responsible for developing and implementing individualized service plans involving the application of casework methods…
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