Business Office Operations Manager

The Business Office Operations Manager for a national physical security sales and installation company plays a pivotal role in maintaining and optimizing day‑to‑day administrative, financial, and operational functions of the office, ensuring smooth coordination between internal departments, vendors, and clients.

• Answer billing‑related calls and take messages as needed.
• File AR, AP, and HR paperwork.
• Assist with special projects as assigned.
• Maintain State License expiration dates.
• Manage and update employee phones and phone lists/labels.
• Maintain and organize employee and company personnel files.
• Ensure compliance with security licensing requirements, including DCJS and Maryland regulations.
• Maintain and update the employee handbook.
• Manage petty cash transactions and reconciliation.
• Process and record credit card payments.
• Bill and invoice for installation and monitoring services.
• Enter receipts and deposits into Quick Books.
• Enter vendor bills into Quick Books and ensure accurate record‑keeping.
• Pay vendors and manage AP accounts, ensuring crucial payment deadlines are communicated and met.
• Oversee all AR, including pursuing past‑due payments, managing collections, and maintaining account accuracy in Quick Books.
• Create and manage statements for accounts, installations, and services.
• Complete vendor credit applications and maintain records.
• Support onboarding of vendors and monitor ongoing compliance.
• Send daily numbers email to management.
• Maintain clear and consistent communication with all departments regarding deadlines, updates, and operational changes.

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 3+ years of experience in office management, operations, or a related administrative role.
• Experience with Quick Books and other office management software is required.
• Professional demeanor with the ability to maintain confidentiality.
• Problem‑solving mindset and ability to work independently.
• Team‑oriented with strong interpersonal skills.
• Proven experience in an administrative or sales coordination role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office tools.
• Exceptional organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Familiarity with CRM systems and pipeline management is a plus.
• Knowledge of AR/AP processes and familiarity with credit, collections, and vendor relations.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.