Taskforce - Sumatera Selatan

Amartha Taskforce Role

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We've supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

The Taskforce role carries significant responsibility and autonomy, with the opportunity to drive improvements through initiatives and proposals. It plays a central role in both operations and the recovery process.

• Conduct surveys, validate, and disburse funds to partners at the point of contact
• Perform daily closing activities at the point of contact
• Handle administrative activities at the assigned point as the Branch Manager (BM)
• Conduct visits and monitor the point team
• Ensure that disbursement targets and Outstanding PAR (Problematic Account Rate) are achieved

In carrying out these duties and responsibilities, the taskforce is authorized to take initiatives and may propose:

• Mapping of Majelis and Business Partners (BP)
• Fulfillment of Business Partner needs
• Other initiatives that support target achievement

• Manage the portfolio by identifying issues and implementing action strategies for resolution
• Analyze issues at the point of contact
• Provide feedback to LPR (Loan Processing Reconciliation) and HMB (Head of Management Branch) to take corrective actions
• Provide guidance to ensure recovery targets are achieved (Flow rate and PAR improvement)

In carrying out these duties and responsibilities, the taskforce is authorized to take initiatives and may propose:

• Mapping of Majelis and Business Partners (BP)
• Proposals for BP fulfillment
• Other strategic initiatives to support recovery and performance goals