Customer Service Supervisor — QA, Coaching & Escalations
Job in
Manassas, Prince William County, Virginia, 22110, USA
Listed on 2026-05-30
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Dormont Manufacturing Co is looking for a Customer Service Supervisor in Manassas, Virginia. The successful candidate will ensure efficient customer service operations, managing service levels and monitoring agent performance while overseeing escalations.
This role involves conducting quality assurance reviews and providing support for payment solutions and customer inquiries. Candidates should have 2+ years of experience in customer service, with strong communication skills and proficiency in CRM systems.
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