Guest Services Representative - Tru Hilton; Manassas, VA
Job in
Manassas, Prince William County, Virginia, 22110, USA
Listed on 2026-06-24
Listing for:
Kaizen Lab Inc.
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
ARE YOU INTERESTED IN LEARNING ABOUT OUR FUN AND ENGAGING CULTURE? KEEP READING!
We are looking for a
Guest Services Representative
to join our team! Our ideal candidate has apassion for customer service, a positive attitude, and a desire tolearn and grow.
- Work-Life Balance
- Competitive Pay
- Paid Time Off
- Health Benefits
- Employee Discounts & Perks
- Provide great hospitalityevery time by going above and beyond guest expectations
- Greeting guests upon arrival and ensuring they feel welcomed
- Administering check-ins and check-outs
- Providing front desk services to guests
- Assigning rooms and taking care of administrative duties
- Delivering mail and messages and processingguest payments
- Being a source of information to guestson various matters such as transport and restaurant advice
- Processing meal and beverage requests
- Accommodating general and uniquerequests
- Diffusing conflict or tense situations with guests
- Be available on weekends and holidays
Holladay Hospitality Group is an equal opportunity employer.
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