Onsite Call Center Leader – Coach, Optimize & Book
Job in
Manassas, Prince William County, Virginia, 22110, USA
Listed on 2026-08-29
Listing for:
F.h.-Furr-Plumbing,-Heating,-Air-Conditioning,-and-Electrical-Inc
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
F.H. Furr, headquartered in Manassas, VA, seeks a Call Center Manager to lead an onsite team of customer service and booking agents at our Manassas headquarters.
You will drive exceptional customer experiences, optimize appointment bookings, and partner with Dispatch, General Managers, Sales, and Field Operations to deliver outstanding results for homeowners. The role requires coaching, performance management, and workforce oversight with after‑hours escalation support.
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