Operations Training Associate Turno B - Temporal

Job Title

Cooper Surgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of Cooper Companies, we're driven by a unified purpose to enable patients to experience life's beautiful moments.

• Create and execute training plan according to learning curve of the operation.
• Develop and deploy tools and methodologies such as learning curves, checklist, MSA and others as is required.
• Assist on report on Safety Conditions.
• Follow-up trainee performance development until his/her certification.
• Perform practical evaluations/assessments as required per operation.
• Assist on training resources, material, and tracking key training metrics.
• Assist on problem solving/Kaizen events to improve operation processes.
• Identify and implement training cost reduction opportunities.
• Provide collaboration on innovative ideas that improve key training metrics.
• Guide and coach other trainers on the job role.
• Provide support in the hiring process and the "On Boarding" activities.
• Provide support in dexterity tests during the hiring process.
• Provide support in collaboration of Change Documentation Process as is required.
• Assist in the flexibility process (for production and yourself).
• Follow the leader's or supervisor's or manager's instructions.
• Perform additional duties or assignments as required by management.

Knowledge, Skills and Abilities:

• High sense of commitment to our external and internal customer.
• Effective training skills for adults (needs-based approach to support different learning styles, interactive methods to reinforce understanding, break down complex topics into practical steps, motivation strategies).
• High patience and emotional intelligence to handle for example: frustration or inappropriate aptitude.
• High attention and precision to detail.
• Communication skills mainly in an assertive way.
• Teamwork, great command of following instructions and share with the personnel.
• Knowledge of the Windows package (mainly in Excel, Word and Outlook).
• Ability to communicate the impact of the job on the performance of the product based on regulatory knowledge.
• Ability to influence and negotiation.

Experience:

• Minimum of 2 years of related experience in manufacturing process.
• Demonstrated basic computer skills
• Train the trainer certification (desirable)

Education:

• 9th grade of Secondary Education or bachelor's degree in Secondary Education

Performance Measures:

• Safety
• Training Flexibility
• Training Leadtime
• Training Efficiency
• Cost Saving Performance
• Implementation of improvement ideas

• Job Identification 11495
• Job Category Training
• Job Schedule Full time
• Job Shift Evening
• Locations Coyol Free Trade Zone, La Garita, Alajuela, CR (On-site)
• Company Cooper Surgical