Semiconductor Field Service Technician III

Semiconductor Field Service Technician III

We are seeking an experienced Semiconductor Field Service Technician to work with today's most advanced thin film processing tools. Anelva tools have been delivering cutting-edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories.

The Semiconductor Field Service Technician III performs technical support of high vacuum PVD equipment and related robotics. The individual must understand and have experience with vacuum technology, general practices, and procedures in the semiconductor industry and successfully perform field service duties in customers' clean rooms.

• Monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment downtime
• Troubleshoot hardware and software related issues and implement solutions
• Collect data for software related issues and discuss with headquarters in Japan
• Accurately document all maintenance activity and provide field service reports
• Install equipment control software and maintain record of software revision history
• Participate in the installation of equipment at customers' sites
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
• Provide training and assistance to customer engineering team
• Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees
• Escalate serious or complicated repair problems to senior level team members

• HS diploma, GED or equivalent experience required plus 2-4 years of related experience
• Minimum of 2 years of experience working on vacuum equipment preferred
• Multi-chamber cluster systems and robotics experience are highly preferred
• Ability to understand electrical and mechanical drawings to troubleshoot problems
• Experience with PLC and other software applications is a plus
• Ability to work independently following initial training and 3-6 months of on-the-job training
• Must have analytical skills for problem analysis and resolution
• Valid driver's license and acceptable driving record necessary
• Ability to lift approx. 50 lbs.

Please note this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

Canon is an equal opportunity employer and welcomes applications from diverse candidates.