Systems Support Engineer

About Us

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We move value across borders, through cities and overseas, supporting the global economy with precision and trust.

University degree in Information Technology/Computer Science or equivalent discipline, with experience in a senior role managing and administering Windows and Linux platforms.

Professional certification from Microsoft or REDHAT is a plus.

5 to 10 years of experience building and supporting Windows platforms on both bare metal and hypervisor virtual machines for larger enterprises.

• Design, develop, test, configure, build and maintain Windows and Linux platforms in line with agreed requirements.
• Implement and operate solutions with the team.
• Deploy infrastructure and software following change‑management processes.
• Provide L2 operational support for Windows/Linux platforms and infrastructure components.
• Collaborate with internal and external customers, following Dev Ops/Agile principles and best practices.
• Document services (systems, applications, procedures) as they evolve.
• Collaborate with internal teams to ensure excellent customer satisfaction.
• Develop and maintain technical documentation and give presentations to customers.
• Automate, educate and share knowledge, focusing on continuous improvement.

• Windows & Linux Expertise
  • Strong Windows Server and Active Directory administration.
  • Strong Red Hat Enterprise Linux administration and OS deployment.
  • Troubleshooting complex OS and performance issues.
• Storage & Infrastructure
  • Understanding of enterprise storage protocols (NFS, SMB, iSCSI).
  • File system management and tuning (NTFS, XFS, ext4).
  • Experience with backup, monitoring, and hardware lifecycle processes.
• Virtualization
  • Experience with VMware vSphere and/or Microsoft Hyper‑V.
• Networking
  • Solid understanding of TCP/IP, routing, DNS, and load balancing.
• Other
  • Understanding of ITIL and operational change‑management principles.
• Nice to Have
  • Automation & Scripting
    • Skills in Ansible and Python.
    • Knowledge of Power Shell.
    • Familiarity with YAML/JSON and Git version control.

• High adaptability and comfort working in a changing environment.
• Strong ownership and accountability for delivering outcomes.
• Clear and effective communication skills.
• Ability to work in an Agile, collaborative squad model.
• Occasional weekend work may be required.
• Participation in an on‑call rotation if needed.
• Must be eligible to work in the US without sponsorship.

The estimated salary range for a new hire into this position in Manassas, VA is $82,361.00 USD Annual to $ USD Annual. Salary may vary based on knowledge, skills, experience, and location. Compensation includes a competitive base salary, bonus opportunity, and benefits: medical, dental, vision and life insurance with no premium costs for employees and families, plus a 401(k) retirement plan with matching.

We give you the freedom to be yourself. Our environment celebrates diverse perspectives, supports inclusion, and empowers you to reach your full potential.