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IT Help Desk Analyst — First-Line Support
Job in
Manassas, Prince William County, Virginia, 22110, USA
Listed on 2026-07-14
Listing for:
Ironbow
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Iron Bow Technologies is seeking a Call Center Analyst I in Manassas, VA to provide first-line technical assistance for county employees, log service requests, and follow established procedures. You will escalate complex issues and maintain strong customer service while logging issues accurately.
The role requires a high school diploma and up to 2 years’ experience, with opportunities to obtain Windows 10, Office 365, or CompTIA certifications within 90 days.
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