IT Helpdesk Support Specialist I

Sim Ventions, Inc., an employee-owned defense engineering and technology company, is seeking an IT Helpdesk Support Specialist I to provide first-line technical assistance for internal users. In this role, you will troubleshoot hardware, software, and network issues, manage tickets, and support user accounts, permissions, and system access in a secure DoD-focused environment. You will collaborate with engineers and cybersecurity specialists, document solutions, and contribute to continuous improvement while growing your skills in a mission-focused, highly collaborative, learning-oriented culture.