Logistics Coordinator

Description

Granules Consumer Health, LLC is located in Manassas, Virginia. We have over 106 employees and annual revenue of $76.64 million. We serve as Granules’ packaging facility and front‑end division for private label over‑the‑counter products in the U.S. We offer OTC generics that meet the highest level of quality at an affordable cost. Our operations are built on bulk supply efficiencies, manufacturing integration, and regulatory compliance.

We are dedicated to excellence in manufacturing, quality, and customer service.

Job Type: Full‑time

• Arrange domestic sales and non‑sales shipments for Granules North America.
• Collaborate with Operations & Supply Chain, the warehouse team, vendors, 3PL warehouse, and carriers for efficient processes.
• Review order lead times and request Must Arrive By Date (MABD) extensions as needed.
• Schedule inbound and outbound shipments and monitor deliveries to ensure on‑time arrival.
• Process deliveries in SAP.
• Book shipments on TMS, selecting the best cost and service carrier.
• Coordinate deliveries with customers, warehouses, and carriers and share packing lists, BOLs, and required documents.
• Respond to inquiries from customers, shippers, receivers, and Granules team members or carriers.
• Maintain service quality in compliance with Granules standards.
• Develop processes to improve supply‑chain workflow and organization.
• Review warehouse documentation for inbound and outbound shipments.
• Monitor customer on‑time delivery based on MABD.
• Monitor carrier performance to ensure shipments are handled properly and delivered on time.
• Compile proof of delivery (POD) and validate quantities against shipped amounts, ensuring no shortages, overages, or damage.
• Maintain Kaizen reports to track customer and carrier performance and flag recurring issues for corrective action.
• Invoice sales orders once shipments are complete.
• Investigate lost or late shipments and file claims with carriers.
• Resolve non‑approved vendor invoices in TMS, escalating to carriers as needed.
• Report carrier performance issues or rate changes to the logistics manager.
• Generate general reports of carrier performance.
• Reconcile sales at month‑end to ensure accurate invoicing and freight billing.

• Perform other job‑related duties as assigned by management.

Reports to: Sr. Director of Supply Chain

• Excellent written and verbal communication skills.
• Good time‑management, prioritization, and deadline‑meeting abilities.
• Strong problem‑solving and creative thinking skills.
• Detail‑oriented.
• Knowledge of the consumer goods industry preferred.
• Experience in the pharmaceutical industry (optional).
• Proficient computer skills, especially Microsoft Office (Outlook, Word, Excel).
• Ability to work with minimal supervision.
• Familiarity with an MRP system such as SAP is preferred.

• Bachelor’s degree in supply chain or a related field OR
• Three or more years of experience in logistics.
• Logistics certificates welcomed.
• Preferably familiar with cGMP requirements and experience in the pharma sector.

As required.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required for this position. We believe in fair and transparent pay practices. Actual compensation is determined based on relevant experience, qualifications, skills, and internal equity.

$60,000 - $75,000 per year