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Onsite Call Center Leader - Drive Bookings & CSAT

Job in Manassas, Prince William County, Virginia, 22110, USA
Listing for: F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 55000 - 80000 USD Yearly USD 55000.00 80000.00 YEAR
Job Description & How to Apply Below

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in Manassas, VA, is seeking an experienced Call Center Supervisor to lead a team of customer service and booking agents onsite at headquarters.

The role focuses on delivering exceptional service, increasing appointment bookings, and ensuring alignment with service teams. The ideal candidate will provide coaching, performance management, and workforce oversight while partnering with Dispatch, General Managers, and Operations to drive

We invite applications for the Onsite Call Center Leader
- Drive Bookings & CSAT position located in Manassas, VA, United States.

This is a strong role to take on the Onsite Call Center Leader
- Drive Bookings & CSAT role at F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical.

As a Onsite Call Center Leader
- Drive Bookings & CSAT, you will play an important part at F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in Manassas, VA, United States.

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