Quality Control Analyst

RMA Coordinator

Maintains schedules for material requirements and availability for repaired products to support the Quality Department. Follows standard process and safety procedures to perform a variety of reclamation functions that may include counting, verifying and documenting defective material received. Maintain property management of all production/GFE Hardware and manage backlog and schedules to meet tight demands. Works closely with internal customers to ensure defective hardware are prioritized and processed according to customer requirements.

Attention to detail ensuring the proper paperwork is available and complete. Request return management authorization (RMA), create purchase requisition, coordinate timely purchase order placement and prep, pack and ship asset. Track status of defective asset onstrate efforts that identify and prevent supplier disruptions and escapes to the factory. Use knowledge of production, procurement, and engineering departments to alert stakeholders of potential risks and opportunities and develop appropriate workaround plan.

Status aged work in progress (WIP) per Material Management Acquisition System (MMAS) requirements. Expedite repaired assets from dock to stock for open backorders and communicate status to internal customers. Carefully handles a variety of materials including ESD-sensitive hardware. May operates various material-handling equipment, ESD workstations, electronic scales, bag sealers, pallet jacks, and carts, along with skids, pallets and tote pans to complete work tasks.

Uses a variety of packaging and handling methods to protect the materials from damage. May perform packing and crating duties, prepare/print shipping labels--ship parts as directed.