Field Trainer

Rightech is working with a national integrator that is looking to add a Field Trainer to their data center installation team.
The Field Trainer participates in the identification of training needs, assessment of skills, and the delivery of training for all activities required to meet customer requirements for new builds in the data center. The primary objective of the Field Trainer will be to optimize customer satisfaction by ensuring all team members are trained and efficient at their job tasks while providing oversight.
This is a great role for a foreman or supervisor looking to teach verse manage hours on a project.

Deliver various forms of training

• On-the-Job
  • This involves hands-on training and evaluation of new field technicians.
• Toolbox Talks
• QA procedures

• Create and assist in the development of training documents and the implementation of the training.
• Identify and complete skill assessment evaluations.
• Use data to effectively schedule and perform inspections that monitor whether:
  • Workmanship conforms to applicable customer requirements per business unit
• ISP Data centers, Colocations...
• Facilitate and communicate appropriate resolution of findings and closure in all applicable internal and external systems.
• Lead root cause analysis efforts and mentor individuals in assigned region on corrective and preventative actions.
• Assists in developing procedures that reduce:
  • Deviations from standards and/or regulations
  • Downtime or waiting due to upstream process
  • Motion worksite set up
  • Processing producing higher quality than required
  • Under-utilized talent
• Performs other duties as requested by Manager

Qualifications QUALIFICATION REQUIREMENTS

• Exhibit personal power and leadership
• Exhibit self-awareness
• Exhibit a tendency for continuing education and self-improvement
• Exhibit enthusiasm and determination
• Exhibit industry awareness
• Exhibit intellectual curiosity
• Exhibit exceptional organizational skills
• Exhibit a strong problem-solving approach
• Exhibit strong verbal and written communication skills
• Exhibit the ability to define problems, collect data, establish facts, and draw valid conclusions

EDUCATION And/or EXPERIENCE

• High school diploma or equivalent, technical degree preferred
• 5+ years with field experience
• Proficiency in Microsoft Office programs/software
• Demonstrate proficient use of iOS and/or Android applications