Outlet Customer Experience Specialist, Warehouse

Outlet Customer Experience Specialist, Warehouse

This role ensures Best Buy delivers a world‑class customer experience as the destination and authority for technology products and services. The Sales Consultant – Appliance Outlet provides velocity and solution support to solve customer needs, ensuring that no customer is left unserved or underserved.

• Implement assigned responsibilities from store leadership in the outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
• Ensure inventory and merchandising standards are maintained in the outlet store area.
• Demonstrate excellence in execution of selling skills and selling strategy as evidenced by coaching forms and customer metrics such as NPS and mystery shops.
• Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

• Basic Qualifications
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule inclusive of holidays, nights, and weekends.
• Preferred Qualifications
• 3 months experience working in customer service, sales or related fields.

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for your physical and mental well‑being.
• Paid time off (vacation or PTO) based on full‑time or part‑time status, salary, or hourly status, and years of service.
• Incentive pay plans for eligible roles.

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.

Best Buy is an equal opportunity employer.

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.