Outside Sales - Northern

Job Title

Outside Sales

Residential or Commercial Sales Manager

Various

$28,600 to $130,000

The Outside Sales Representative grows sales and increases company profits by cultivating current customers and recruiting new customers. The representative will increase profitability by promoting products, providing technical support and conducting training to new and repeat customers within an assigned territory.

• Prepare and conduct sales presentations of products to new and existing customers
• Determine customer requirements and expectations to recommend specific products
• Identify trends in customer satisfaction or dissatisfaction
• Maintain and improve customer relationships and satisfaction
• Visit job sites as needed to measure or provide client services
• Gather competitive information and other market information regularly while interacting cooperatively with other members of the distribution team
• Prepare and present quotations
• Integrate industry partners into sales opportunities
• Learn and demonstrate understanding of basic business analytic skills and their application to customers’ businesses (National Builder, distributor, plumber, engineer, architect, etc.)
• Assist customers in creating marketing plans and programs to grow their business
• Demonstrate skill in prioritizing customers, product promotion, activity management, campaign deployment and training
• Articulate the organization’s value proposition within customer business situation
• Incorporate the selling process within proposal writing and pricing models to match company expectations
• Build relationships. Learn the value of relationships and view building relationships as a critical success tool
• Demonstrate effective presentation skills to influence and communicate with various audience types and sizes
• Manage time and schedules to best serve customers
• Learn and demonstrate competence with customer organization and stakeholder models
• Add value to customer and internal interactions by understanding customer business models
• Use company-provided systems for improved planning, history collection, new behaviors adoption
• Plan for upcoming customer meetings with a defined time management process
• Understand the customer’s business including metrics, definitions of success, hierarchy, decision‑making, etc.
• Recognize different customer types within the supply chain and adjust approach with each for optimal results
• Demonstrate active listening skills to add value to customer and internal interactions
• Learn and demonstrate effective time‑management practices involving planning and scheduling daily, monthly, and annual activities and priorities
• Learn and demonstrate ability to organize electronic and paper‑based information
• Learn and use organizational resources and escalation processes for issue resolution
• Respect and appropriately use the internal chain of command
• Establish team relationships (Manager/Branch peers/Corporate network) for improved job effectiveness
• Expand immediate problem‑resolution network to include ancillary network contacts and use internal resources (internet, industry marketing, customer service, supply chain, etc.)
• Demonstrate comprehensive company product knowledge. Articulate competitive advantage
• Demonstrate comprehensive industry knowledge and apply it to enhance decision‑making effectiveness
• Leverage a deep understanding of the company’s internal processes and policies to advise customers and develop a course of action to deliver mutually beneficial results
• Operate effectively within vertical and horizontal teams
• Assume responsibility for team outcomes
• Leverage team interactions for improved individual effectiveness and actively participate in team activities to share best practices
• Exhibit positive outlook, camaraderie, and passion for the job, business, customers, and team
• Establish goals in line with company goals and values. Implement action plans with timelines and deliverables; measure results
• Learn and demonstrate competence in features and functionality of all product lines
• Expand product knowledge base in their primary sales industry and into other sales industries
• Demonstrate appropriate…