AAA Membership Sales Specialist

Join AAA Club Alliance as an experienced full‑time Retail Membership Sales Specialist.

• Sell and process new AAA memberships while maximizing opportunities to upsell and cross‑sell upgrades and add‑ons.
• Drive active engagement with the membership base through in‑store sales, inquiries, and outbound calls.
• Effectively welcome new members, present promotions, and initiate discussions about upgrade opportunities.
• Accurately document all leads and interactions, maintaining clear records for future reference.
• Serve as the primary membership‑related resource in the store, providing expert guidance and support to customers.
• Assist with cashiering, tag and title, and IDEMIA services as needed.

• Minimum 3 years of sales and customer service experience.
• Strong written and oral communication skills.
• Proficiency navigating multiple websites and programs; essential for multitasking.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High school diploma or equivalent.
• Successful completion of pre‑ and post‑employment screening (criminal, drug, etc.).
• Ability to obtain necessary membership license as required.

• Base hourly rate: $20.97 to $26.83, adjusted by experience, location, and other factors.
• Incentive pay: average $162.00 – $500.00 per month.

• Medical, Dental, and Vision plan options.
• Up to 2 weeks paid parental leave.
• 401(k) plan with company match up to 7%.
• 2+ weeks PTO within first year.
• Paid company holidays.
• Volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continuing learning reimbursement up to $5,250 per year.
• Three weeks paid time off accrual during first year.

7865 Sudley Road, Manassas, VA 20109. Store hours:
Monday–Friday 8AM–6PM, Saturday 8AM–5PM. 37.5‑hour work week; no Sundays.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. AAA Club Alliance complies with federal, state, and local disability laws and provides reasonable accommodations.