Armed Officer, Safety & Security Rotating Shifts

Responsibilities

• Prevent unauthorized individuals/vehicles from entering the facility/restricted areas by using the latest security technology.
• Adhere to the Iron Mountain Deadly Use of Force Policy.
• All company-issued weapons are to remain on company property at all times unless authorized off‑site training is required by management.
• Monitor safety, security, and fire alarm systems, monitor onsite CCTV and respond as needed.
• Conduct required visual inspection of key assets and locations within the facility through roving foot and vehicle patrols, both inside and outside of the facility, throughout the year and in all weather conditions.
• Act as brand ambassador by providing clear and concise information to customers, employees, and visitors to educate, inform and ensure compliance with rules and regulations of the facility, especially entry and exit procedures.
• In the event of an emergency, support the emergency plan, including providing clear direction to all occupants in the event of a safety or security related situation (i.e. fire or emergency evacuation).
• Appropriately document any significant security and safety incidents.
• Quickly and effectively assess and de‑escalate situations which may present a threat to the safety or security of anyone within the facility is paramount.

• 0‑2 years experience in a security, customer service or data center environment preferred, but not required.
• Applicants must meet all requirements, including customer‑contracting requirements, which will require U.S. Citizenship.
• Candidates should have prior firearms experience.
• Two or more years of experience in Security, Law Enforcement, Corrections, or Military (active or reserve) preferred.
• Honorable discharge required from Military Service.
• Exhibit sound judgment while providing excellent customer service, making timely decisions that promote the IMDC brand while meeting customer needs and staying within security standards.
• Effective communicator – clearly convey messages & requirements to inform customers and team members.
• Multitasking – use several security and ticket queue systems; tasks can change throughout the day.
• Attention to detail – follow documented processes and Iron Mountain’s safety code.
• Dedication & desire to learn – grow career within Iron Mountain.
• Opportunities for overtime work may be available; working hours are varied with nights, weekends, and holidays may be required.
• Must be 21 years of age.
• Maintain mandated CPR/AED, firearm, handcuffing, ASP baton training requirements in accordance with company guidelines.
• Must possess and maintain a valid state‑issued driver’s license.
• Must possess and maintain valid Virginia Department of Criminal Justice Services credentials required for the role.

• 401(k) plan
• Employee Stock Purchase Plan
• Medical, Dental and Vision benefits – Day One Employee Assistance Program
• Annual Merit Increases
• 2 Weeks Paid Vacation
• 7 Paid Holidays + Sick Pay
• Professional Development and Training
• Referral program

Disclaimer:
This job description is not meant to be an all‑inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.

US:
Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.