Service Technician; Mid Atlantic Area

Overview

Job Title
:
Service Technician (Mid Atlantic Area)

Location
:
Multiple positions located at or near our Mid Atlantic US Customer Center Locations – Allentown, PA;
Shrewsbury, PA;
Richmond, VA;
Greensboro, NC;
Charlotte, NC. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Schedule:

Monday – Friday, 7:30 AM – 4:30 PM

Pay Range:
Starting pay $25.00 – $35.00 per hour, depending on qualifications and experience. This is a full-time, hourly position. $3,000 Sign-On Bonus.

• Install, troubleshoot, repair, and maintain all makes of rotary screw and reciprocating compressors, including Centac and ECC, and other compressed air system components.
• Use precision measuring tools for diagnostic troubleshooting of compressed air equipment. Possess knowledge of all operations and parts manuals associated with equipment.
• Perform preventive maintenance on Ingersoll Rand compressed air equipment; interact with customers to address existing and unforeseen equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively with customers and co-workers, verbally and in writing.
• Provide technical assistance on pre-commissioning, start-ups, installations, and repairs of compressed air systems, including hands-on work to meet customer requirements with limited guidance from the Master Technician.
• Increase customer awareness of Ingersoll Rand products, services, and solutions (e.g., Preventative Maintenance, Diagnostics, Audits, and Leak Detection) and how they can benefit operations.

• 2+ years of troubleshooting experience with industrial or commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including DUI in the previous 5 years, hit & run, license suspension, reckless/careless driving, or multiple smaller infractions in the previous 3 years.
• On-call availability is required after the first 90 days to adjust to the schedule (shared with every service tech). On-call weeks can occur about every 4 weeks or more, as determined by the hiring manager.
• Highly physical role requiring regular use of hands, fingers, walking, stooping, kneeling; ability to lift or move weight in line with safety policy.
• High School Diploma or equivalent.

• Ability to read wiring schematics and diagrams for all equipment.
• Advanced knowledge of network installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting and basic air quality understanding (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and basic computer usage; comfort with handheld devices (smartphone, iPad) and networked systems.
• Maintain proper business travel practices in a cost-efficient manner.

• Industrial air compressor maintenance knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

• Service Technicians will travel daily within a 3-hour radius of our service area.
• A company vehicle and fuel card will be provided.

Our comprehensive benefits package includes health care options (medical, prescription, dental, vision), wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant, among other offerings. These benefits support your health and well-being and help you be your best at work and beyond.

Please apply via our website to be considered for this position.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.