Residential Plumber

Job Responsibilities

• Complete plumbing, drain cleaning and other related in‑home service calls.
• Build and establish customer rapport to ensure we are providing great service.
• Educate and assist customers on their home, finance options, and maintenance plans.
• Provide technical support to customers.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Be professional and knowledgeable: keep current on manufacturer’s products concerning installation, operation, maintenance, service, and repair.
• Troubleshoot, diagnose, identify, and repair residential plumbing tasks, ranging from faucet repairs and water heater installations to repipes with appropriate tools and materials for repair.
• Train and mentor apprentices as needed.
• Participate actively in all training exercises, morning meetings and retreats.
• Maintain a clean, organized job site and well‑inventoried truck.
• Provide exceptional customer service; present yourself as professional and knowledgeable to ensure satisfaction of our customer base and to win referrals and repeat business.
• Commit to high standards of ethics, honesty, and integrity.

• Must have a minimum of two years residential experience.
• Sales experience is a plus.
• Preference for knowledge in tankless, water treatment, and well pumps.
• Mechanical aptitude.
• Valid driver’s license and clean MVR.
• High standards for your work; excellence and integrity matter to you.
• A growth mindset and the desire to get better every day.
• The ability to hustle and thrive under pressure.
• Can be a true team player with a positive attitude at all times.
• Dependable and consistent in all areas.

• Physical dexterity in limbs and digits to operate hand and power‑driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
• Ability to continually walk, stand, climb, stoop, bend, kneel, and reach in all directions.
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods of time.
• Ability to work outside; exposed to heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to perform maintenance duties and read blueprints, drawings, and specifications.

• Plumbing