Parrish Services - Residential Plumber

Compensation Details

$28–$42 per hour plus potential to earn sales bonuses.

$5000.00 SIGN-ON BONUS (Must have a minimum of 2 years’ experience in Residential Service Plumbing to qualify for sign‑on bonus)

Parrish Services, now an Ace Hardware Home Services company, provides heating and cooling services to homes across the country. The role involves completing residential plumbing, drain cleaning, and other in‑home service calls while building rapport with customers.

• Complete plumbing, drain cleaning and other related in‑home service calls.
• Build and establish customer rapport to ensure great service.
• Educate and assist customers on home finance options and maintenance plans.
• Provide technical support to customers.
• Understand sales criteria and hold yourself accountable for exceeding revenue goals.
• Stay current on manufacturer’s products concerning installation, operation, maintenance, service, and repair.
• Troubleshoot, diagnose, identify, and repair residential plumbing tasks, including faucet repairs, water heater installations, and repipes with appropriate tools and materials.
• Train and mentor apprentices as needed.
• Participate actively in all training exercises, morning meetings, and retreats.
• Maintain a clean, organized job site and well‑inventoried truck.
• Provide exceptional customer service and present yourself professionally to win referrals and repeat business.
• Commit to high standards of ethics, honesty, and integrity.

• Must have a minimum of two years of residential experience.
• Sales experience is a plus.
• Preference for knowledge in tankless, water treatment, and well pumps.
• Mechanical aptitude.
• Valid driver’s license and clean MVR.
• High standards for work. Excellence and integrity matter.
• Growth mindset and desire for continual improvement.
• Ability to hustle and thrive under pressure.
• Team player with a positive attitude.
• Dependable and consistent in all areas.

• Physical dexterity to operate hand and power‑driven tools and equipment.
• Ability to lift, carry, push, and pull up to 50 pounds regularly and up to 100 pounds occasionally.
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
• Ability to maintain balance using ladders, scaffolds, or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods.
• Ability to work outside in heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to perform maintenance duties and read blueprints, drawings, and specifications.

• Incentive/Commission/Bonus opportunities based on role/grade level.
• 401(k) retirement savings plan with matching company contributions, eligible on first day.
• Comprehensive health coverage (medical, dental, vision, company‑paid short‑term and long‑term disability) and life insurance benefits for you and your dependents.
• Warehouse merchandise discount.
• Paid time off and paid holidays (depending on role and month of hire).
• Career growth and opportunities within several channels (plumbing, heating, cooling, electrical, handyman, customer service, and others).
• Robust Employee Assistance Program providing professional assistance for personal, legal, financial, work, childcare and elder care support.

Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and focuses on preventing employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Compensation decisions are dependent on the facts and circumstances of each opening. Salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position.

This written “Position Description” is not intended to cover all aspects of the position. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Philadelphia, PA candidates:
When reviewing a post‑offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.