Roof Install Technician

Job Title:

Roof Install Technician
Department:
Operations

Reports to:

Director of Operations
FLSA Status:
Non-Exempt

We are seeking a dependable, skilled, and safety-minded Roof Repair Technician to join our team. This position is responsible for inspecting residential and/or commercial roofing systems, identifying the source of leaks or damage, and completing high-quality repairs that protect our customers' homes and businesses.

The ideal candidate is comfortable working at heights, enjoys solving problems, takes pride in quality workmanship, and understands that a successful repair is about more than replacing a few shingles. Our technicians are expected to diagnose the actual cause of a roofing problem, clearly communicate what they find, complete repairs correctly, and leave the property clean and secure.

Roof Inspection & Diagnosis

• Inspect residential and commercial roofing systems for leaks, damage, deterioration, and potential problem areas.
• Identify the source and cause of roof leaks, including issues that may not be immediately visible.
• Inspect shingles, flashing, vents, pipe collars, penetrations, valleys, roof decking, gutters, and other roofing components.
• Identify structural or decking damage that may require additional repair.
• Determine the appropriate repair method based on roof condition, roofing materials, and the extent of damage.
• Communicate findings to supervisors, project managers, estimators, and customers as required.

• Repair active and potential roof leaks.
• Remove and replace broken, damaged, loose, or missing shingles.
• Repair or replace damaged flashing around chimneys, walls, valleys, vents, skylights, and other roof penetrations.
• Seal and repair roof vents, pipe boots, penetrations, and other vulnerable areas.
• Repair damaged roof decking or structural components when within the scope of the technician's training and assigned work.
• Perform temporary emergency repairs when permanent repairs cannot immediately be completed.
• Complete repairs according to company standards, manufacturer recommendations, applicable building codes, and industry best practices.
• Ensure completed repairs are watertight, secure, and visually professional.

• To support completing customer claims, perform shingle and/or siding sample pulls to send to insurance adjustors
• Perform repair tests with appropriate documentation to send to insurance adjustors to support customer claims

• Take clear before, during, and after photographs of roof damage and completed repairs.
• Accurately document inspection findings, recommended repairs, materials used, and work completed.
• Provide information needed for customer reports, estimates, invoices, warranty documentation, or insurance-related records.
• Explain repair findings and completed work to customers in a professional and easy-to-understand manner when requested.
• Treat every customer's home, business, and property with care and respect.
• Maintain a professional appearance and attitude while representing the company.

• Follow all company safety procedures and applicable OSHA requirements.
• Properly use ladders, fall-protection equipment, harnesses, ropes, anchors, and other required safety equipment.
• Inspect tools and safety equipment before use.
• Maintain a clean, organized, and safe work area.
• Protect landscaping, siding, windows, driveways, and other areas of the customer's property while completing repairs.
• Remove roofing debris, nails, packaging, and unused materials from the job site.
• Properly load, unload, transport, and secure roofing materials, ladders, tools, and equipment.
• Immediately report unsafe conditions, accidents, property damage, or unexpected structural concerns to management.

• Previous roofing, construction, exterior repair, or related trade experience preferred.
• Knowledge of common roofing systems, materials, and repair techniques.
• Ability to identify and troubleshoot roof leaks and water-intrusion problems.
• Ability to safely use roofing tools, ladders, and related equipment.
• Comfortable working on roofs and at elevated heights.
• Ability to work outdoors in changing weather conditions.
• Ability to follow written and verbal instructions.
• Strong attention to detail and commitment to quality workmanship.
• Dependable, punctual, and able to work independently as well as part of a team.
• Professional communication and customer-service skills.
• Valid driver's license and acceptable driving record if operating a company vehicle is required.

The Roof Repair Technician must be able to:

• Climb and work safely from ladders and on roofing surfaces.
• Stand, walk, kneel, crouch, bend, crawl, and maintain balance for extended periods.
• Regularly lift, carry, push, or pull roofing materials, tools, ladders, and equipment.
• Work at various heights and roof pitches.
• Safely navigate uneven, sloped, or potentially slippery surfaces.
• Perform physically demanding work…