Warehouse Service Operations Assistant

Description

The Warehouse Service Operations Assistant provides administrative and operational support to the warehouse team by maintaining accurate records, preparing reports, and assisting with daily office functions. This role plays a key part in ensuring efficient warehouse operations through strong organizational skills, attention to detail, and advanced proficiency in Microsoft Excel. Other administrative tasks may be assigned.

• Provide day-to-day administrative support to warehouse and operations leadership
• Create, maintain, and analyze Excel spreadsheets related to inventory, headcount, schedules, deliveries, and operational metrics
• Enter, update, and verify data in internal systems, ensuring accuracy and completeness
• Prepare weekly and monthly reports for management using Excel and other reporting tools
• Assist with inventory documentation, cycle count records, and reconciliation support
• Coordinate paperwork related to inbound and outbound shipments
• Maintain organized digital and physical filing systems
• Support onboarding documentation and internal communications for warehouse associates
• Communicate with internal departments (HR, Accounting, Operations) as needed
• Assist with audits, compliance documentation, and special projects as assigned

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

• Minimum of 1–3 years of administrative or office support experience, preferably in a warehouse, distribution, manufacturing, or operations environment
• Proven experience working extensively in Microsoft Excel in a professional setting
• Experience handling data entry, reporting, or operational tracking preferred
• High school diploma or equivalent required; associate degree preferred
• Advanced proficiency in Microsoft Excel, including formulas, sorting, filtering, and basic data analysis
• Strong organizational and time-management skills with the ability to prioritize tasks
• High level of accuracy and attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Strong written and verbal communication skills
• Basic knowledge of warehouse operations or inventory processes is a plus
• Comfortable working with deadlines and confidential information

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Sedentary work. Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to move objects. Involves sitting most of the time, with walking and standing occasionally.