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Branch Member Services Lead

Job in Manchester, Hartford County, Connecticut, 06040, USA
Listing for: Self-Help Federal Credit Union
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
  • Management
    Banking & Finance
Job Description & How to Apply Below

Self-Help Federal Credit Union is seeking a Member Services Supervisor in Manchester, IL to lead MSR staff, manage daily cash operations, and ensure service excellence. The role requires prior MSR II experience, strong customer service skills, and the ability to train and supervise staff.

Weekend/evening shifts may be required to support branch operations. The position emphasizes accurate cash handling, regulatory compliance, and proactive member engagement to drive service quality and branch

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