Student Support Services Program Specialist

About CT State Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

For more information about CT State Community College and the campus please visit Position DetailsPosted: September 9, 2026
Level: Community College Professional 15, 12-month, Special Appointment
Employment Type: Temporary position, non-tenure track position (Grant-Funded)
Hours: Full-time, 35 hours per week
Anticipated Start Date: November 2026
Work Location: CT State Manchester (Great Path, Manchester, CT 06040)
Work Modality: On site;
Position is not remote
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, October 7, 2026.Position Summary

The Community Colleges offer two-year liberal arts degrees as well as certificate programs in technical, career and occupational fields. The Colleges make their educational efforts available to a varied population within which specific skills may be lacking in basic subject areas necessary for success in higher education.

The Coordinator, SSS Program manages remedial and supplemental tutoring and skill building training to improve student proficiency in a specific subject area such as mathematics, science or reading/writing at a Community College. The incumbent may teach one or more classes in the assigned discipline.

Essential Duties and Responsibilities

Under the direction of the Director, First Year and New Student Programs, the SSS Program Specialist is responsible for providing the remedial and learning assistance needed to improve students’ proficiency in general student development through effective performance in these essential functional areas:

• Program development
• Service delivery
• New student advisement
• Maintenance of student records
• Grant reporting
• Training, development and direction of staff and student workers
• Delivery of instructional lab/classes

Additional responsibilities include:

• Attendance and participation at convocation and commencement ceremonies
• Service on assigned committees and task forces
• Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Minimum Qualifications

Master’s degree in education, special education or a field closely related, together with two (2) or more years of teaching experience as well as four (4) or more years of experience with higher educational support programming; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Required Knowledge, Skills, and Abilities:

• Academic and skills assessment methods
• Familiarity with physical and learning disabilities
• Remedial, developmental and adult education methods and techniques
• Student support and development experience
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Preferred Qualifications

• Experience working with TRIO programs or other student success programs and initiatives
• Experience supporting first-generation college students,…