Student Support Services Program Specialist

CT State Community College Coordinator, SSS Program

The Community Colleges offer two-year liberal arts degrees as well as certificate programs in technical, career and occupational fields. The Colleges make their educational efforts available to a varied population within which specific skills may be lacking in basic subject areas necessary for success in higher education.

The Coordinator, SSS Program manages remedial and supplemental tutoring and skill building training to improve student proficiency in a specific subject area such as mathematics, science or reading/writing at a Community College. The incumbent may teach one or more classes in the assigned discipline.

Essential duties and responsibilities include:

• Program development
• Service delivery
• New student advisement
• Maintenance of student records
• Grant reporting
• Training, development and direction of staff and student workers
• Delivery of instructional lab/classes

Additional responsibilities include:

• Attendance and participation at convocation and commencement ceremonies
• Service on assigned committees and task forces
• Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Minimum qualifications include:

• Master's degree in education, special education or a field closely related, together with two (2) or more years of teaching experience as well as four (4) or more years of experience with higher educational support programming; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position's essential duties.
• Required knowledge, skills, and abilities include:
• Academic and skills assessment methods
• Familiarity with physical and learning disabilities
• Remedial, developmental and adult education methods and techniques
• Student support and development experience
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Preferred qualifications include:

• Experience working with TRIO programs or other student success programs and initiatives
• Experience supporting first-generation college students, students from low-income backgrounds, students with disabilities, or other underserved student populations.
• Experience developing and facilitating student success workshops, educational programming, or engagement activities.
• Knowledge of student information systems, case management software, and higher education technologies (e.g., Banner, Degree Works, Navigate, Starfish, or similar platforms)

Salary $61,154 approximate annual. This Grant Funded position has the potential of renewal through June 11, 2027.

CT State offers a comprehensive benefits package, including:

• Generous leave policies
• Multiple retirement plan options
• Comprehensive health insurance choices
• Supplemental benefits for retirement and family protection
• Tuition reimbursement (if applicable)

To apply, please submit:

• A cover letter
• A current resume

In your cover letter, you must clearly address how your experience and skills align with each of the required and preferred qualifications. The cover letter may be entered as text in the application system or uploaded as a single combined file with the resume. Your resume must include the names of three (3) current professional references, including their titles, email addresses, and telephone numbers.

Important notes:

• Incomplete applications or those submitted after the closing date will not be considered
• Links to external resume or profile sites will not be accepted
• Apply online at:(Use the "Apply for this Job" box below)./jobs
• CT State Community College cannot sponsor work visas.
• Applicants must be authorized to work full-time in the United States

The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.

Employment offers are contingent upon:

• Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
• Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference…