Associate Patient Care Coordinator Job Manchester area,Connecticut USA,Healthcare

Opportunities with Pro Health Physicians
, part of the Optum family of businesses. When you work at Pro Health Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Pro Health Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team.

This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to Pro Health policies and standard workflows.

May be asked to float to local practices in the region for coverage depending on business need.

Schedule:

M-F 8 hours between 7am - 6pm to be determined upon hire with rotating Saturday 8am
-12pm

Location:

515 West middle turnpike Manchester, CT

Primary Responsibilities:

Conduct check-in and check-out process
Answer incoming calls and use EHR to document details of patient inquiries
Conduct outreach to patients requiring appointments or service follow-up
Schedule appointments using standard scheduling protocols
Manage administrative in-basket pools and work queues
Scan documents into the EHR per standard protocols
Balance payments and prepare deposits
Protect patients' rights by maintaining confidentiality of medical, personal and financial information
Provide coverage at other Pro Health locations on an ad hoc basis
Perform other duties as assigned

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
1+ years of receptionist or customer service experience
Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

Experience working in a primary care setting
Experience working with EPIC

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At United Health Group, our mission is to help people live…