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Director of Census Development

Job in Manchester, Hartford County, Connecticut, 06040, USA
Listing for: Icarehn
Full Time position
Listed on 2026-07-21
Job specializations:
  • Management
    Client Relationship Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

iCare Health Network is seeking a Director of Census Development
. This position is responsible for leading the strategy for census growth in the care centers and day-to-day admissions needs to maximize professional relationships and referrals. This position is also responsible for collaborating with Operations and Clinical leadership to plan and grow census and profitability.

Responsibilities
  • Develop and implement census growth strategies across multiple nursing facilities within the long‑term care network

  • Identify and pursue new business opportunities, referral sources, and market expansion initiatives

  • Collaborate with facility leadership to support occupancy goals and drive consistent census performance

Financial & Operational Performance
  • Coordinate with the financial team to assure admission policy and procedures are updated and align with organizational goals

  • Support financial performance by analyzing census trends, market data, and operational metrics

  • Align business development initiatives with organizational financial goals and operational priorities

  • Monitor performance indicators to identify risks, opportunities, and areas for improvement

Stakeholder Engagement & Relationship Management
  • Build and maintain strong relationships with hospitals, referral sources, healthcare partners, and community stakeholders

  • Serve as a key liaison between facilities, corporate leadership, and external partners to support admissions and growth initiatives

  • Represent the organization in meetings, presentations, and community or industry events

Leadership & Workforce Management
  • Provide leadership, guidance, and support to business development and facility‑based teams

  • Promote team building, accountability, and alignment across multiple nursing home operations

  • Support workforce planning efforts to ensure effective execution of business development strategies

Communication & Organizational Collaboration
  • Ensure clear and consistent communication across facilities, corporate leadership, and external stakeholders

  • Deliver presentations, reports, and updates on census performance and business development initiatives

  • Foster collaboration between clinical, operational, and marketing teams to support growth objectives

Strategic Planning & Program Growth
  • Oversight of Director of Specialty Programming and Strategy

  • Collaborate with facility leadership to develop and execute strategic plans for specialty clinical programs

  • Support resident census growth through outreach, quality initiatives, and value‑driven programming

  • Ensure programs remain competitive by utilizing industry benchmarks, peer models, and best practices

Admissions & Program Consultation
  • Oversight of Central Admissions department

  • Provide consultation regarding specialty program admissions, criteria, and resident appropriateness for placement

Qualifications
  • Previous experience in a skilled nursing facility, long‑term care, or healthcare setting preferred

  • Strong interpersonal and communication skills

  • Ability to provide compassionate, patient‑centered care

  • Time management and organizational skills

  • Experience using Word, Excel, and electronic medical record (EMR) systems

  • Point Click Care  experience preferred

  • English proficiency required (reading, writing, and speaking)

Compensation & Benefits
  • Generous salary, commensurate with experience

  • Benefits program, includes health, dental, and vision insurance

  • Paid Time Off, including vacation, personal, and sick time

  • 401(k) Retirement program

  • Short and Long‑term disability insurance

  • Accident, Critical Illness & Hospital Indemnity

  • Collaborative work environment

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